IT Support

Fully-managed IT support to help your business succeed

We understand that you aren't an IT company, but you do rely on your IT systems to deliver your product or service to your customers. You need IT systems that perform as well as you do. We can deliver exactly that.


IT support from m3 provides technology that allows your business get on with what you do best, and ultimately become more successful.

Benefits of using an IT support company

Let us help you focus on what you do best

  • Reduce your IT costs by up to 40% compared to hiring in-house IT support technicians.
  • Access a team of IT experts using the latest technology.
  • Our IT support agreements are offered on a monthly basis so they can grow as you do.

Included with our managed IT support package

24/7 Monitoring

Our support tools remote monitor your systems alerting us of potential issues

Remote IT Support

Unlimited remote IT support virtually eliminating the need for onsite visits

Phone
Support

Some companies don't want you to talk to them and only support via ticketing. Not us!

Weekly Maintenance

Automated maintenance program to keep this in good running order

Patch Management

Microsoft patching is essential to keep your computers protected from security issues

Endpoint Security

We protect your computers with enterprise security software and on-demand virus scanning

Review Meetings

We meet with you to learn what's coming up in your business so we can give you the best advice

Account Manager

You'll be looked after by your account manager who is there to assist with any queries

Why Choose Us

We believe we're different from other IT companies, because our customers tell us we are.

We listen

and understand your needs before making suggestions

We speak your language

No tech jargon here!

We're empathetic

We get that what's trivial for us, may be really stressful for you

We're here to help

and importantly, we want to help.

testimonials

See why these customers chose m3 as their IT partner

Mandy Hurndall

L & I Eaton

m3 have been a key partner to L & I Eaton ARC since 2013, providing daily support, which has been important for our business growth and also new repair centre openings.

neil mitchell

R & R Autos Bodyshop

They were easy to deal with, helpful and very polite, with an abundance of patience. The process was mapped out from start to finish. “They did exactly what was on the tin” I would highly recommend m3 Networks.

Steps to better IT support


Step 1

Book a no-obligation call to get the ball rolling. We'll have a quick chat about your current IT setup to help us learn how we can best help you.

Step 2

Once we have more details about your current IT, we will arrange a more in-depth chat to drill into how our services will benefit you.

Step 3

By this stage, we will have a good understanding of your business and we will present our solution and quote.

Step 4

After quote approval, we will start the on-boarding process. This includes providing notice to move to your current provider, scheduling an off-boarding call with them, and then agreeing a start date with us,

Our Promise

We are always here to help. Our team is committed to ensure we are the oil, never the grit.

  • We won't keep you waiting more than an hour for a response to your IT problems.
  • Our pricing is transparent and easy to understand, so you are always clear on what you are paying for.
  • We won't ever confuse you with jargon or tech-speak, and we make sure that we listen to your needs.

Ready to get started?