Tag Archive

Tag Archives for " SMEs "

We are a Saint! How we help our community through IT

At m3 Networks we believe that giving back to the local community is a responsibility which should be fulfilled by all capable businesses. m3 Networks are delighted to support Saints in the Community for the second year in a row. This charitable organisation offers a range of activities for both adults and children, as well as informative events and campaigns.

Continue reading

10 Years of Success: a sit down with m3

From redundant to robust, we are thrilled that we will be celebrating our 10th birthday this Sunday, 18th of August 2019! It has been 10 years of hard work, and although there have been a few bumps on the road, we believe it has made us stronger than ever.

In 2009, m3 Networks started out as three colleagues made redundant due to a business closure. Mark Lamb, Mary Brodie, and Mark Riddell decided to set out on their own journey. m3 was formed the day after leaving their previous employer; they believed they could build something great, and here we are!

After 10 years in business, 5 office moves, hundreds of clients later, and now a team of 11, our founders sat down and discussed what 10 years of success means to them.

Continue reading

Proud team! – Ruth and Jay’s 1000th reviews

At m3, we do not just routinely handle any IT issues our clients have; their feedback and reviews mean a lot to us. For this reason, we implemented SmileBack. SmileBack is a tool which allows our customers to leave a review for every interaction they have with our help desk, good or bad. Our dedicated help desk technicians work hard to keep up our good reviews; and it shows. Our current percentage of positive scores on SmileBack is over 99%, with us having raked in thousands of reviews. Ruth Lamont and Jay Mace, two of our many amazing technicians have both managed to reach their 1000th reviews! This is certainly no easy task – read on to find out how they feel about this achievement.

Continue reading

Cyber Essentials from a clients perspective

Recently, we had the pleasure of meeting and getting feedback from Louise Rogers from Human Resources Intelligence. Louise spoke to us about her experience with m3 and how we assisted her business achieve Cyber Essentials Plus certification.

Cyber Essentials is a UK Government scheme to enable business obtain a minimum level of cyber security. In Scotland, up to £1,000 funding is available to help business achieve Cyber Essentials.

You can find out more about Cyber Essentials and how to apply for funding here.

Also, find out more about Louise and her company here.

Why SMEs should outsource their Cyber Security

Cyber attacks are a recurring threat, with almost a third of businesses in the UK reporting cyber security breaches in the past year. As of previous years, this is much higher, particularly among mid-sized enterprises (60%). In a rapidly changing technology landscape, outsourcing cyber security services can help your business remain agile, protect sensitive data, control costs and monitor threats continuously.

Here are the top five benefits of how outsourcing your cyber security services to professionals can minimise your businesses exposure to cyber attacks.

Continue reading

Why are you not Cyber Essentials certified yet?

According to the Cyber Security Breaches Survey 2019, the average cost of all breaches identified in the last 12 months for small businesses was £1,210 while for medium businesses, it was £3,770. Also, around 32% of businesses reported having cyber security breaches in the last 12 months.To meet these cyber security challenges, the UK government has implemented a range of schemes and initiatives. Of all the initiatives, Cyber Essentials (CE) is possibly the most useful for SMEs.

“Only 30% of the enterprises mentioned implementing changes to cyber security because of GDPR.” – Cyber Security Breaches Survey 2019

According to a report by NIG, almost 80% of data breaches can be prevented by implementing Cyber Essentials. This initiative brings many benefits to businesses looking to get certified; here are the five most important benefits:

Continue reading

What is your IT support provider costing you?

“Around half of all enterprises (49%) in the UK have outsourced some part of technology to an IT support provider. Also, outsourcing is more common among small and medium businesses than others” – Cyber Security Breach Survey 2019

Almost half of SMEs struggle to find IT staff with the necessary level of skills and experience. This is just one of many reasons why many SMEs look to outsource their IT operations. Outsourcing IT can either be merely offloading support and maintenance, or outsourcing an entire IT department. More often than not, small companies find it difficult to justify the cost of more than one full-time IT support person. Whereas, working with an IT provider can mean having access to a full team of experienced consultants.

However, not all IT support providers offer the same quality of support and services. Outsourcing should not be viewed as a simple cost-saving exercise. An unsuccessful IT support provider can cost more than you can imagine. The cost can be in terms of money, operational downtime, company reputation, losing your competitive edge and loss in staff time. So, it boils down to one question: what does your IT support provider cost you?

Continue reading

5 Must-Have Agenda Items your IT Strategy Should Address

Having a robust IT strategy is critical to the success of any business, whether they realise it or not. No longer is IT just an enabler for businesses to run software, answer emails or take phone calls. IT has transformative effects on their ability to grow effectively and efficiently. However, for this to ring true, IT must be aligned with the business; and this comes from a carefully thought out strategy. Yet many businesses are moving forward with a poorly designed IT strategy or with no strategy at all.

The IT strategy serves as a road map that will help businesses understand how to leverage existing and emerging technologies to support business objectives. Below are five must-have agenda items your IT Strategy should address:

Continue reading

5 ways Cyber Essentials can Improve your Business

 

The Cyber Essentials scheme is backed by the government to help companies protect themselves against cyber threats. Cyber Essentials (CE) helps organisations guard against the most common cyber threats by implementing cyber security best practices.

“1 in 6 UK small and mid-sized enterprises fell victim to a cyber attack in the last 12-month duration. Of the enterprises affected, more than one-fifth stated that it cost the company more than £10,000, and 1 in 10 mentioned that it cost more than £50,000.” – Zurich SME Risk Index

Here are five clear benefits of Cyber Essentials:

Continue reading

>