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Tag Archives for " IT Provider "

5 Questions You Need To Ask Your IT Department

Choosing the wrong IT company to support your network can be incredibly frustrating and expensive, and could end up costing you in downtime, data loss and expensive repair bills, not to mention the headaches and frustration.

It can be difficult to know the things you should look out for in an IT company, especially when the industry throws a lot of jargon around which may overwhelm someone who doesn’t specialise in the field.

This is why we put together this report, to arm you with the information you need to make an informed decision and avoid getting burned.

Here are 5 questions you need to ask your IT department.

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5 Social Engineering Techniques your staff need to know about

We see it on the news all the time – an elderly couple fell for some phone scam and gave the fraudster bank details, before being robbed of all their savings. This may seem like an issue exclusive to vulnerable groups – and that’s exactly what these fraudsters would want you to think. After all, the more ignorant the public are to this growing issue, the more likely they are to succeed. However, these ‘social engineering’ attacks are becoming more common than ever.

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Perth Expo 2019: A Recap

Held at Perth Racecourse, and following the success of sister events at nearby cities Dundee and Aberdeen, Perth Expo took place Thursday the 24th of October. The event featured a range of great businesses, local and national. m3 Networks had the pleasure of exhibiting at this year’s Expo, which was the first of its kind to take place in the area.

There was a showcase of businesses which ranged from banks to printing companies, and everything in between. And of course, centred around plenty of the all-important networking.

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Thrilled: we have been shortlisted for an Excellence in Customer Service Award

As our customers will know, customer service is at the core of everything we do at m3. It’s what motivates us every day. Nothing gives us more satisfaction than happy customers. We aren’t just content with being merely good enough – we are committed to be the best. Our 99% Customer Satisfaction (CSAT) score with 4500+ reviews proves that we are way above industry standards.

Therefore we are delighted to share that we have been shortlisted for the Perthshire Chamber of Commerce Eva Lucia Excellence in Customer Service Award!

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Managed antivirus – Why your business needs this

As the cyber security world grows, the world of antivirus (AV) products is vastly expanding with it. This can be seen in the annual revenues spent on security software as of 2019, which in the US alone totals a massive $23 Billion. With a large amount of businesses still relying solely on subscription antivirus software to combat any cyber threats, lets look at the differences between managed antivirus and subscription antivirus.

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6 Factors You Should Consider when Choosing a New IT Provider

Managed IT support and service providers are an excellent choice for your business if you are looking to improve their business efficiency. A good IT provider not only offer affordable IT services but also provide business owners with peace of mind knowing that their IT is in capable hands.

However, not all IT service providers are competent enough to offer your enterprise with industry best practice services. Below are 6 factors to consider when selecting your preferred IT service provider. Continue reading

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