I'm Mark

I help businesses like yours to get better IT. I do this by helping people to understand the kind of things you should be looking for from an IT company because choosing an IT company is extremely difficult when they're all saying pretty much the same thing. Visit the Tech Hub to access our content that will help you with this.

Mark Riddell, Managing Director

Our Story

On the 17th August 2009, myself, Mark Lamb and Mary Brodie were made redundant together, due to the closure of a local IT company in Perth. That same evening we sat around Mary's kitchen table, spending countless hours figuring out what to name our business. m3 Networks Limited was incorporated the very next day.

We had a strong belief that we had the opportunity to create something special - an IT company that actually makes IT an enjoyable experience, whilst delivering IT systems that work.

Our forever focus is to deliver the best customer experience in the IT industry, right from the first time you speak with us.

What we do

Our core service is providing IT support to businesses. We do this from our offices in Perth, Edinburgh and Birmingham - but our customer base is all over the UK.

Along our journey, the services we offer has grown to include managed cyber security, cloud solutions, phone systems and more. There isn't much we don't do these days.

IT Support

Things go wrong with technology, which is why our helpdesk team is waiting to deal with your issues. We respond rapidly to rescue you and get you back working as quickly as possible. If you're looking for outsourced IT support for your business, read more here or call us on 01738237001.

Cyber Security

In today's world of increasing cyber threats, you cannot afford to leave things to chance. Too many businesses just assume their IT company has security covered. We don't think you should wait to find out. Find out more about our managed cyber security services or call 01738237001.


All businesses need a phone system. With loads of staff still working from home or hybrid working, you need a phone system that works where ever you are. Many businesses are choosing to use softphones on laptops instead of phone handsets. Find out more about our telephone systems for business or call us on 01738237001.

Our Team

Our Company Values

Working closely with our customers means that it's really important we share similar values. 

Here's a few of the things that are most important to us.

  • Healthy relationships between our team members and with our customers. 
  • Communication built on trust. The IT industry has a reputation for bad communication, so we practice it every day. It starts with listening.
  • Integrity - 'always doing the right thing, even when no-one is watching'. We hold ourselves to our own standards.
  • Positivity, because no good can ever come from negative thinking.

see what others have to say

You're in good company

m3 have been a key partner to L & I Eaton ARC since 2013, providing daily support, which has been important for our business growth and also new repair centre openings. They really do provide a turn-key solution for all our Accident Repair Centres, which allows us to focus on what we do best. The team at m3 are fully conversant with how bodyshops operate, and we know we can fully trust m3 to support our business.

Mandy Hurndall // L & I Eaton ARC

Having attempted Cyber essentials certification by myself, I soon realised I would need the help of a professional Cyber essential IT Company. I was introduced to m3 Networks. m3 Networks exceeded all of my expectations. They were easy to deal with, helpful and very polite, with an abundance of patience. The process was mapped out from start to finish. “They did exactly what was on the tin” I would highly recommend m3 Networks.

Neil Mitchell // R & R Autos

We met m3 in 2015 through a mutual client so it was a very easy decision to move our IT support to m3. They now also provide all of our Internet connectivity, phone systems and cyber security. It makes things a lot easier having a single provider for all of our technology. It’s been a great business decision to move to m3 - we’re delighted with the service they provide and have no issues in recommending them to other businesses.

Chris McCarthy // Supertune

Customers served! 970 +   5 star reviews

If you're thinking about changing IT support companies, you must read this guide first.

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