IT Support that makes your life easier

Our team of friendly IT professionals are here to help with your daily IT support needs. Get full access to our helpdesk with rapid response to your IT issues.

fully-managed it support

IT Support for Business

We understand that you aren't an IT company, but you do rely on your IT systems to deliver your product or service to your customers. You need IT systems that perform as well as you do.

What you’ll Get

24/7 system monitoring

Part of being a pro-active IT company is monitoring your system around the clock. Basically it means we know things before you do - and before the cause you a problem.

unlimited it support

Fixed costs IT support means that you can easily plan your spend without any nasty surprises. No matter how much you use us, you'll never be sent a bill over and above your agreement.

system patching

Unpatched systems is one of the leading causes of cyber attack. But this is nothing new to us - we've provided patch management as part of our support since 2009.

maintenance program

You get you car service right? We do the same for your computers, but on a weekly basis. Keeping things running as best they can so that computers continue to perform the way you need them to.

sla

Our Service Level Agreement lays out what you can expect from us. We track our performance against this, and we are consistently delivery response rates well above our minimum expectation.

endpoint security

Whilst we do provide a fully outsourced cyber security service (click here for info), we include our managed endpoint security product for all IT support customers to ensure there is a minimum level of security in place.

other things

It's not just IT support

Being a fully-managed IT provider means there's a lot more we do than just solving after the day to day IT problems. Here's a few extras you'll benefit from...

Additional benefits

  • Projects - whether it's a new Wi-Fi system or a complete office re-cabling job, our installations team can deliver whatever you need. 
  • Procurement - with accounts with the UK's largest IT suppliers we can supply customers with everything they need including computers, laptops, servers, screens, keyboards, mice, cables etc. 
  • Strategy - Should you move to the Cloud or replace your old on-premise server? Microsoft 365 or Google Workspace? We advise you on the big stuff and help to make your decisions easier.
Packed with

A few things you'll love

Unlimited IT Support

And we really mean it. All of our telephone and remote support is covered for a fixed monthly fee. Get all the help you need without worry about the bill.

  • Unlimited Telephone Support
  • Unlimited Remote Access
  • Fixed Monthly Cost
  • raise a ticket
  • problem fixed
  • ticket closed

Simple ticketing system

Our business operates on tickets. It's how we ensure things get done, don't get forgotten about, and audit our own performance. The benefit to you is you're kept fully informed at each step as we work through your IT problems. 

Business review meetings

Your dedicated Account Manager with have regular review meetings to ensure things are going well and to help you get the best from your IT investment. We use these sessions to review how things have been going, as well as signpost anything coming up that we need you to be aware of. It's also critical for us to keep updated on any changes coming to your business,

Current Progress
Current Progress
Current Progress
Current Progress

About our team

The m3 team was built with a strong focus on personality and exceptional customer service. Of course they're all experts at the techy stuff too. Ultimately, we're friendly and want to help.

see what others have to say

You're in good company

m3 have been a key partner to L & I Eaton ARC since 2013, providing daily support, which has been important for our business growth and also new repair centre openings. They really do provide a turn-key solution for all our Accident Repair Centres, which allows us to focus on what we do best. The team at m3 are fully conversant with how bodyshops operate, and we know we can fully trust m3 to support our business.

Mandy Hurndall // Group Procurement Manager

Having attempted Cyber essentials certification by myself, I soon realised I would need the help of a professional Cyber essential IT Company. I was introduced to m3 Networks. m3 Networks exceeded all of my expectations. They were easy to deal with, helpful and very polite, with an abundance of patience. The process was mapped out from start to finish. “They did exactly what was on the tin” I would highly recommend m3 Networks.

Neil Mitchell // Managing Director

We met m3 in 2015 through a mutual client so it was a very easy decision to move our IT support to m3. They now also provide all of our Internet connectivity, phone systems and cyber security. It makes things a lot easier having a single provider for all of our technology. It’s been a great business decision to move to m3 - we’re delighted with the service they provide and have no issues in recommending them to other businesses.

Chris McCarthy // Managing Director

Customers served! 970 +   5 star reviews

Our Pricing

£

25computer/month

  • A fully-managed IT support service
  • 24/7 system monitoring
  • Unlimited IT support (telephone + remote)
  • Weekly System Patching (with compliance reporting)
  • Weekly Maintenance Program
  • Our Endpoint Security product included
  • Service Level Agreement (SLA)
  • Dedicated Account Manager
  • Regular business review meetings
  • Low Monthly commitment

What's next?

Step 1:

Send us your enquiry here and we'll contact you to arrange a quick 15-min chat.

Step 2:

We will prepare a proposal for you based on what IT systems you have.

Step 3:

We'll meet to review our proposal and answer any questions you have.

Frequently Asked Questions

  • about the service

  • about the Team

  • about something else

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