IT Support 01738 237001

IT Support for business

Our friendly team of IT professionals help with your daily IT support needs. Get full access to our helpdesk with rapid response to your IT issues.

Google rating
5.0

fully-managed it support for business

What you’ll Get

24/7 system monitoring

Part of being a pro-active IT company is monitoring your system around the clock. Basically it means we know things before you do - and before the cause you a problem.

unlimited it support

Fixed costs IT support means that you can easily plan your spend without any nasty surprises. No matter how much you use us, you'll never be sent a bill over and above your agreement.

system patching

Unpatched systems is one of the leading causes of cyber attack. But this is nothing new to us - we've provided patch management as part of our support since 2009.

maintenance program

You get you car service right? We do the same for your computers, but on a weekly basis. Keeping things running as best they can so that computers continue to perform the way you need them to.

sla

Our Service Level Agreement lays out what you can expect from us. We track our performance against this, and we are consistently delivery response rates well above our minimum expectation.

endpoint security

Whilst we do provide a fully outsourced cyber security service (click here for info), we include our managed endpoint security product for all IT support customers to ensure there is a minimum level of security in place.

other things

It's more than just IT support

Being a fully-managed IT provider means there's a lot more we do than just solving after the day to day IT problems. Here's a few extras you'll benefit from...

m3 benefits

  • Projects - whether it's a new Wi-Fi system or a complete office re-cabling job, our installations team can deliver whatever you need. 
  • Procurement - our accounts with the UK's largest IT suppliers means we can supply you with everything you need including computers, laptops, servers, screens, keyboards, mice, cables etc. 
  • Strategy - Should you move to the Cloud or replace your old on-premise server? We advise you on the big stuff and help to make your decisions easier.
Packed with

A few things you'll love

Unlimited IT Support

And we really mean it. All of our telephone and remote support is covered for a fixed monthly fee. Get all the help you and your team needs without worrying about an invoice.

  • Unlimited Telephone Support
  • Unlimited Remote Access
  • Fixed Monthly Cost
  • raise a ticket
  • problem fixed
  • ticket closed

Responsive ticketing system

Our business operates on tickets. It's how we ensure things get done, don't get forgotten about, and audit our own performance. The benefit to you is you're kept fully informed at each step as we work through your issue. 

Business review meetings

Your dedicated Account Manager with arrange regular review meetings to ensure things are going well and to help you get the best from your IT investment. We use these sessions to signpost anything coming up that we need you to be aware of. It's also critical for us to keep updated on any changes coming to your business.

Current Progress
Current Progress
Current Progress
Current Progress

Yohan

Ruth

Jay

About m3

Our team was built with a strong focus on personality and exceptional customer service which is what sets us apart from other IT companies. Of course, it's a given that we're experts at the techy stuff too.

Read our story

see what others have to say

What customers say

❝

m3 have been a key partner to L & I Eaton ARC since 2013, providing daily support, which has been important for our business growth and also new repair centre openings. They really do provide a turn-key solution for all our Accident Repair Centres, which allows us to focus on what we do best. The team at m3 are fully conversant with how bodyshops operate, and we know we can fully trust m3 to support our business.

Mandy Hurndall // Group Procurement Manager

Having attempted Cyber essentials certification by myself, I soon realised I would need the help of a professional Cyber essential IT Company. I was introduced to m3 Networks. m3 Networks exceeded all of my expectations. They were easy to deal with, helpful and very polite, with an abundance of patience. The process was mapped out from start to finish. “They did exactly what was on the tin” I would highly recommend m3 Networks.

Neil Mitchell // Managing Director

We met m3 in 2015 through a mutual client so it was a very easy decision to move our IT support to m3. They now also provide all of our Internet connectivity, phone systems and cyber security. It makes things a lot easier having a single provider for all of our technology. It’s been a great business decision to move to m3 - we’re delighted with the service they provide and have no issues in recommending them to other businesses.

Chris McCarthy // Managing Director

Customers served! 970 +   5 star reviews

What it'll cost

Up to 10 computers

£

25computer/month

  • Fully-Managed IT support service - we literally become your IT manager (but we don't expect a BMW 5 Series)
  • 24/7 system monitoring - tells us about stuff before you do, so we can be proactive
  • Unlimited IT support - both via the telephone + remote access
  • Weekly System Patching - with patch compliance reporting
  • Weekly Maintenance Program - to help keep things running smoothly
  • Our Endpoint Security product included - critical to protect against cyber threats
  • Service Level Agreement (SLA) - because you don't want to wait 3 days on a response
  • Dedicated Account Manager - here to ensure you get the best from our partnership
  • Regular Business Review Meetings - donuts included. Mmm donuts...
  • Zero On-boarding Fees (for up to 100 computers)
  • Month-to-Month commitment - you can leave at anytime, but you'll stay because we're awesome 
enquire now

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