January 19, 2018

Can your IT provider prove how good they are?

We are delighted and very proud to shout from the rooftops that our overall customer satisfaction score for 2017 was a staggering 98.7%!

Industry averages are around 93%, so we’re outperforming most of our competition. All IT companies will say they provide amazing service, but how many can actually prove it?

Here are just a few of the comments customers have left us recently:

  • “Excellent response time, problem solved in minutes”
  • “Thank you, prompt service! much appreciated.”
  • “Probably the fasted response yet – thank you so much we know we can rely on you!”

How does your current IT provider measure up?

P.S we’re currently at 100% for 2018 so far…


customer satisfaction, customer support, great service, high standards, iso9001:2015, it support, rapid response

You may also like

7 benefits of call recording

7 benefits of call recording

When you're ready to talk, just book a 15-minute no-obligation call