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Is your IT support services partner letting you down? Our advice for shopping around, and achieving Techcess!
Are you happy with your IT support services partner?
Do they fill you with confidence that they know exactly what they’re doing, and that they’re protecting your data and your business from attacks?
Unless you’ve responded to that question in your head without a single doubt, you will definitely want to listen to this episode of the Techcess technology podcast.
I mean, perhaps you don’t even know what services are typically offered by information technology companies.
This episode is a great place to start your research.
By the way, did you know that IT support services don’t automatically provide cyber security and data protection?
It might be a good time to have a chat with your provider and find out if you’re covered!
Even the more ethical IT support services partner companies recognise there are issues
m3 Networks Managing Director Mark Riddell himself admits that he doesn’t envy any business owner that has to shop around for the right IT support services provider.
For that reason, he’s going to run you through ten very insightful reasons why you as a business owner might consider switching IT partner.
Here are those reasons that Mark will elaborate on during the episode:
- Not seeing results
- Getting poor communication
- They don’t take data security as seriously as you’d like
- They won’t move outside of the contract
- Things take too long to fix
- They never accept responsibility
- They confuse you with tech talk
- You’re not learning
- You’ve outgrown them
Mark offers his professional opinions on all of the above, and guides you to recognising any red flags you might have missed that will be tell tale signs you’re needing to switch IT business support services over to new partners.
If you’re in the market for IT support services in Perth, drop us an email.
We’d love to chat things through with you!
Get in touch:
Get more valuable technology insights from m3’s blog pages, here.
Mark Riddell‘s technology podcast “Techcess” is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.
If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He’ll be very happy to hear from you.
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