Archive

Category Archives for "IT Support"

Posts related to IT support

Best Practices for Remote Working This Winter

It’s that time of year again – the weather is unpredictable as ever, and we can rely on one fact – it’s going to be freezing cold. With erratic weather, there may be days where it is simply not safe enough for your employees to travel to the office. At such a busy time of year, this could have a big impact to your business; loss of productivity, getting quotes out to clients, or processing payroll. This is why business owners need to have policies in place in the event of staff working remotely. Among the many factors to consider, below we list the best Cyber Security practices you need to protect your company.

Continue reading

Email Filtering: A Key Part of Cyber Defence

It is well acknowledged that emails remain the most important vehicle for business communication. With the number of emails being sent per day expected to reach 246 billion by the end of 2019, this heavily utilised tool can be a dangerous trap for unsuspecting users; as much as it can be a business life-line. Most of us already spend enough time using our emails, and with more important things to attend to than figuring out what’s a genuine email and what’s not, keeping on top of it all can be difficult. A great way to make the most of email, and to utilise it as safely as possible, is through mail filtering.

Over 90% of cyber attacks begin with an email

So what is email filtering exactly, and what makes it such a great tool?

Continue reading

Managed antivirus – Why your business needs this

As the cyber security world grows, the world of antivirus (AV) products is vastly expanding with it. This can be seen in the annual revenues spent on security software as of 2019, which in the US alone totals a massive $23 Billion. With a large amount of businesses still relying solely on subscription antivirus software to combat any cyber threats, lets look at the differences between managed antivirus and subscription antivirus.

Continue reading

Why your business needs consistent email signatures

With studies estimating that the average employee within a business sends 35 emails a day, for those who are looking for the next great business idea, it may be closer to home than you realised. Email has been, and continues to be the number one medium for business communication. Which is why email signatures are a great tool which has been used by progressive businesses for years. Despite this, many small businesses are yet to utilise this highly effective technique.

So why should your business make the upgrade to using managed email signatures? We list the top reasons we believe you should use email signatures below.

Continue reading

What is your IT support provider costing you?

“Around half of all enterprises (49%) in the UK have outsourced some part of technology to an IT support provider. Also, outsourcing is more common among small and medium businesses than others” – Cyber Security Breach Survey 2019

Almost half of SMEs struggle to find IT staff with the necessary level of skills and experience. This is just one of many reasons why many SMEs look to outsource their IT operations. Outsourcing IT can either be merely offloading support and maintenance, or outsourcing an entire IT department. More often than not, small companies find it difficult to justify the cost of more than one full-time IT support person. Whereas, working with an IT provider can mean having access to a full team of experienced consultants.

However, not all IT support providers offer the same quality of support and services. Outsourcing should not be viewed as a simple cost-saving exercise. An unsuccessful IT support provider can cost more than you can imagine. The cost can be in terms of money, operational downtime, company reputation, losing your competitive edge and loss in staff time. So, it boils down to one question: what does your IT support provider cost you?

Continue reading

5 Must-Have Agenda Items your IT Strategy Should Address

Having a robust IT strategy is critical to the success of any business, whether they realise it or not. No longer is IT just an enabler for businesses to run software, answer emails or take phone calls. IT has transformative effects on their ability to grow effectively and efficiently. However, for this to ring true, IT must be aligned with the business; and this comes from a carefully thought out strategy. Yet many businesses are moving forward with a poorly designed IT strategy or with no strategy at all.

The IT strategy serves as a road map that will help businesses understand how to leverage existing and emerging technologies to support business objectives. Below are five must-have agenda items your IT Strategy should address:

Continue reading

Why You Should Plan to Fail… by Building an IT Disaster Recovery Plan

Irrespective of industry, IT system failures can have a devastating effect on small and mid-sized businesses. IT disruption for even a few hours can bring business operations to a standstill resulting in significant financial loses. Crises’ such as server or internet failure, cyber-attack, fire, flood or even a natural disaster could takeout your IT infrastructure and cripple your business. SMEs, therefore, must have a recovery plan in case of such a catastrophe. Not having a plan to fail can put your enterprise at risk of financial loss, brand damage and most importantly risk of losing customers.

Continue reading

6 Factors You Should Consider when Choosing a New IT Provider

Managed IT support and service providers are an excellent choice for your business if you are looking to improve their business efficiency. A good IT provider not only offer affordable IT services but also provide business owners with peace of mind knowing that their IT is in capable hands.

However, not all IT service providers are competent enough to offer your enterprise with industry best practice services. Below are 6 factors to consider when selecting your preferred IT service provider. Continue reading

Why it is Important to Fix Your IT Costs

Organisations across the world are undergoing an extraordinary transformation. A new generation of technology is changing the way businesses maintain security, customises a product, enhances the customer experience, markets their products and more. In time, and possibly in a short period, the entire way UK companies engage with their customers will be different, or rather will be very customised. Driving this change is the rise of new technologies. UK companies which combine this with the right IT costs (which can be tricky at times) can seize this opportunity.

Continue reading

5 Benefits of a Managed Service Provider (MSP)

Businesses have aggressively followed technology to stay competitive. In the process, they have invested significant resources in building IT infrastructure and services. Managing these IT services is costly and has become a burden for many businesses, draining essential resources from strategic planning and delivery. According to  a report by Gartner, 70% of IT support services for infrastructure services can be managed from a remote location which can reduce labour costs from 10% to 50%, depending on the delivery location resulting in 5% to 30% overall net savings.

In a rapidly changing technology landscape, a managed service can help businesses remain agile, control costs, quickly respond to competitive opportunities and align IT with evolving business objectives. Here are the top five benefits of how outsourcing managed IT services can impact a company’s business goals and the bottom line.

Continue reading

>