ArchiveCategory Archives for "IT Support"
Posts related to IT support
Posts related to IT support
It is well acknowledged that emails remain the most important vehicle for business communication. With the number of emails being sent per day expected to reach 246 billion by the end of 2019, this heavily utilised tool can be a dangerous trap for unsuspecting users; as much as it can be a business life-line. Most of us already spend enough time using our emails, and with more important things to attend to than figuring out what’s a genuine email and what’s not, keeping on top of it all can be difficult. A great way to make the most of email, and to utilise it as safely as possible, is through mail filtering.
Over 90% of cyber attacks begin with an email
As the cyber security world grows, the world of antivirus (AV) products is vastly expanding with it. This can be seen in the annual revenues spent on security software as of 2019, which in the US alone totals a massive $23 Billion. With a large amount of businesses still relying solely on subscription antivirus software to combat any cyber threats, lets look at the differences between managed antivirus and subscription antivirus.Continue reading
With studies estimating that the average employee within a business sends 35 emails a day, for those who are looking for the next great business idea, it may be closer to home than you realised. Email has been, and continues to be the number one medium for business communication. Which is why email signatures are a great tool which has been used by progressive businesses for years. Despite this, many small businesses are yet to utilise this highly effective technique.
So why should your business make the upgrade to using managed email signatures? We list the top reasons we believe you should use email signatures below.Continue reading
“Around half of all enterprises (49%) in the UK have outsourced some part of technology to an IT support provider. Also, outsourcing is more common among small and medium businesses than others” – Cyber Security Breach Survey 2019
Almost half of SMEs struggle to find IT staff with the necessary level of skills and experience. This is just one of many reasons why many SMEs look to outsource their IT operations. Outsourcing IT can either be merely offloading support and maintenance, or outsourcing an entire IT department. More often than not, small companies find it difficult to justify the cost of more than one full-time IT support person. Whereas, working with an IT provider can mean having access to a full team of experienced consultants.
However, not all IT support providers offer the same quality of support and services. Outsourcing should not be viewed as a simple cost-saving exercise. An unsuccessful IT support provider can cost more than you can imagine. The cost can be in terms of money, operational downtime, company reputation, losing your competitive edge and loss in staff time. So, it boils down to one question: what does your IT support provider cost you?
Having a robust IT strategy is critical to the success of any business, whether they realise it or not. No longer is IT just an enabler for businesses to run software, answer emails or take phone calls. IT has transformative effects on their ability to grow effectively and efficiently. However, for this to ring true, IT must be aligned with the business; and this comes from a carefully thought out strategy. Yet many businesses are moving forward with a poorly designed IT strategy or with no strategy at all.
The IT strategy serves as a road map that will help businesses understand how to leverage existing and emerging technologies to support business objectives. Below are five must-have agenda items your IT Strategy should address:
Managed IT support and service providers are an excellent choice for your business if you are looking to improve their business efficiency. A good IT provider not only offer affordable IT services but also provide business owners with peace of mind knowing that their IT is in capable hands.
However, not all IT service providers are competent enough to offer your enterprise with industry best practice services. Below are 6 factors to consider when selecting your preferred IT service provider. Continue reading
Businesses have aggressively followed technology to stay competitive. In the process, they have invested significant resources in building IT infrastructure and services. Managing these IT services is costly and has become a burden for many businesses, draining essential resources from strategic planning and delivery. According to a report by Gartner, 70% of IT support services for infrastructure services can be managed from a remote location which can reduce labour costs from 10% to 50%, depending on the delivery location resulting in 5% to 30% overall net savings.
In a rapidly changing technology landscape, a managed service can help businesses remain agile, control costs, quickly respond to competitive opportunities and align IT with evolving business objectives. Here are the top five benefits of how outsourcing managed IT services can impact a company’s business goals and the bottom line.