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5 Benefits of Fixed IT Costs

fixed price it support contracts

When you are looking for business IT support, you can find various types of contracts and agreements. You could just decide to Pay As You Go (break/fix) basis, pay in advance for blocks of hours, or choose a fixed price IT support contract which includes the majority, if not all, the things your business will need on a monthly basis.

The biggest benefit of a fixed price model, is that you know exactly how much your IT support costs will be each month. This is great for cash flow and essentially your IT costs just become another commodity – just like paying your rent, electricity and insurance. But there are some other major benefits that you may not have realised.

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5 Steps to Email Compliance

ensure_your_business_is_email_compliant

Your email is NOT secure.

For most businesses, email is a vital method of communication. Many organisations rely on email to send confidential information within and outside the business. The widespread use of email for confidential information makes it highly vulnerable to exploitation. In fact, email accounts for 35% of all data loss incidents, a recent study found. So with huge potential to cause harm to your business, there is a need to secure, control and track email messages and attachments wherever you send them.

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Can your IT provider prove how good they are?

we achieve 98.7% customer satisfaction

We are delighted and very proud to shout from the rooftops that our overall customer satisfaction score for 2017 was a staggering 98.7%!

Industry averages are around 93%, so we’re outperforming most of our competition. All IT companies will say they provide amazing service, but how many can actually prove it?

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Meet our newest team members!

1st Line Technical Support

It’s been a great year so far here at m3. Our Helpdesk continues to get busier and busier. We’re always onboarding new customers which means more technicians are needed to keep your IT systems running smoothly.

It gives me great pleasure to introduce the latest new recruits to the m3 team. Joining our Helpdesk as 1st Line Support Technicians is Craig Reid and Ruth Lamont.

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The B2B Roadshow Glasgow

m3 Networks exhibiting at b2b event in Glasgow

Today we were exhibiting at the B2B Roadshow at the Village Hotel in Glasgow. What a fantastic venue! This was the first business event we have exhibited at for quite a while, so we were really excited to get out there and meet some new contacts. The event was really well attended, and we got to speak with lots of businesses about our Managed IT Support and how we help customers with their IT needs.

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